Maintenance FAQ’s

Repairs and maintenance will more than likely pop up during the tenancy. It is important to troubleshoot the problem to avoid unnecessary call outs for trades people and possible costs incurred to yourself.
If you have tried the suggestions below and still no luck please give us a call and we will get it sorted.

Do you need some maintenance advice?

Your power could be off for a few reasons – e.g. extreme weather, a vehicle crashing into a power pole, or some kind of lines fault. The outage may be specific to your property, or there may be a more widespread problem in the network.

  • Have the neighbours got power? Contact your power company and see if there are any known faults in the area.
  • Check the fuse box. There may have been an overload on the circuit that needs re-setting, a fuse blown and a new fuse wire is required.
  • Check your appliances, you will need to unplug all appliances in the house and plug them into a different power point.
  • If you have done all of the above and still no power give your property manager a call.
  • Check the drain/pipe is clear of any obstructions and clean if not.
  • Pour boiling water down the sink (you may need to do this a few times) this will dissolve any fat sitting in the pipes.
  • Try pouring Draino which you can purchase from the supermarket.
  • Plunger and if all else fails call your property manager!

The shower grate needs to be cleaned regularly, it is easily blocked with hair and soap. Just unscrew or pull up the grate and clean.

  • Have you just moved in? Have you connected your gas/electricity?
  • Check the hot water cylinder switch is turned on
  • Electric hot water – Check the fuse in the meter box, are the switches all pointing the same way?
  • Gas hot water – Have you run out of gas? Is the gas turned on? Have you checked to see if the pilot light has gone out?
  • If the machine has stopped half way through a cycle, make sure that the machine is not overloaded or out of balance – re-arrange the items evenly in the bowl.

A common maintenance request but an easy fix! If the clock isn’t set on the oven it won’t work. Just set the time and you are good to go.

  • Check to see if there is a blockage but before putting your hands down the sink make sure the unit is turned off and unplugged!
  • Reset the unit – there is a little button on the motor under the sink
  • Is the switch turned on at the wall?
  • Check the fuse box